SERVICES // MULTI-TENANT PRODUCT
SaaS Platforms
A SaaS product is three products at once: the application, the account system underneath it, and the operations tooling that keeps both running. We build all three.
Our position
Tenancy, roles, billing and usage limits are cheap to design on day one and expensive to retrofit in year two. We settle those questions before the first feature ships.
Alongside the product we build what the business needs to run it — provisioning, plan changes, usage reporting and the support views your team will live in.
What we build
- Multi-tenant architecture and tenant isolation
- Authentication, roles and granular permissions
- Subscription billing, plans, trials and usage metering
- Onboarding, provisioning and self-service upgrades
- Admin and support tooling for your own team
- Usage analytics and in-product reporting
Typical stack
- Next.js
- NestJS
- PostgreSQL
- Redis
- AWS
- Azure
WHAT YOU RECEIVE
Four things leave the engagement. All four are yours.
Tenancy and permissions model
How accounts, workspaces, roles and data isolation work, written down before it is built.
Billing integration
Plans, trials, proration and failed-payment handling wired to your payment provider and reconciled against product entitlements.
Product application
The customer-facing product, built on the account foundation rather than beside it.
Operations console
The internal views your support and finance teams need so routine requests do not become engineering tickets.
HOW WE MEASURE IT
Agreed before the first commit.
- Self-service signup to paid without manual steps
- Support requests resolved without engineering involvement
- Per-tenant cost and usage visible to the business
- Plan and pricing changes shipped as configuration
QUESTIONS WE GET ASKED
Answered before you have to ask.
Can we start single-tenant and add tenancy later?
You can, but it is the most expensive change we see teams make. We usually build the tenancy boundary from the start even when the first customers are onboarded by hand.
Which billing provider do you use?
Whichever you already use or plan to. The product talks to an entitlement layer rather than to the provider directly, so switching later is a contained change.
How do you keep tenant data separated?
Isolation is enforced at the data layer, not in application code, and tested. The specific model — shared schema, schema-per-tenant or database-per-tenant — depends on your compliance requirements.
NEXT STEP
Start a saas platforms conversation.
Tell us what the work needs to change in the business. If SaaS Platforms is not the right answer, we will say so and point you at what is.